Issue details

Implementation of the Corporate Complaints Policy and accompanying Unreasonably Persistent Contact and Unreasonable Behaviour Procedure

To consider the above revised policy and accompanying procedure and approve publication
 

Decision type: Non-key

Decision status: For Determination

Divisions affected: (All Divisions);

Notice of proposed decision first published: 10/12/2024

Improvement and Scrutiny Committee: (All Improvement and Scrutiny Committees);

Decision due: 20 Feb 2025 by Cabinet

Lead member: Cabinet Member for Corporate Services and Budget

Lead director: Executive Director - Corporate Services and Transformation

Department: Corporate Services & Transformation

Contact: Emma Steeples, Head-Performance, Qual And Participation Email: Emma.Steeples@derbyshire.gov.uk.

Documents

  • Implementation of the Corporate Complaints Policy and accompanying Unreasonably Persistent Contact and Unreasonable Behaviour Procedure