Framework strategy for the Council on Customer Experience and the way in which feedback on the Customer Promises can be fed back into the organisation to enable improvement.
Decision type: Key
Reason Key: Affects 2 or more electoral divisions;
Decision status: For Determination
Divisions affected: (All Divisions);
Notice of proposed decision first published: 10/12/2024
Improvement and Scrutiny Committee: Resources;
Decision due: 13 Mar 2025 by Cabinet
Lead member: Cabinet Member for Corporate Services and Budget
Lead director: Executive Director - Corporate Services and Transformation
Department: Corporate Services & Transformation
Contact: Chris Burton Email: Chris.Burton2@derbyshire.gov.uk.