Issue - meetings

Summary of AADPs & Ombudsman Escalations During 2022/23

Meeting: 26/04/2023 - Pensions and Investments Committee (Item 31)

Summary of AADPs & Ombudsman Escalations During 2022/23

Additional documents:

Minutes:

The Committee had been presented with a report by officer S Webster summarising for the Committee, as the administering authority of Derbyshire Pension Fund (the Pension Fund/Fund), as well as asking the Committee to note the appeals which had been adjudicated by the authority at Stages 1 and 2 of the Application for the Adjudication of Disagreements Procedure (AADP), and separately, those which were submitted to and/or determined by The Pensions Ombudsman (the Ombudsman) during the period 1 April 2022 to 31 March 2023.

 

RESOLVED to note

 

1) the summary of adjudications by the administering authority;

2) the cases escalated to, and determined by The Pensions Ombudsman during 2022/2023;

3) the cases escalated to The Pensions Ombudsman earlier than 2022/23 and where a determination is still outstanding;

4) the improved and simplified processes and routes for scheme member’s to directly engage with the Pension Fund;

5) the payment of sums in recognition of distress and inconvenience where appropriate, where the Fund has identified maladministration; and

6) the training delivered to employers to reduce the likelihood of future cases being escalated to AADP Stage 2 or The Pensions Ombudsman.