Decision details

Implementation of the Corporate Complaints Policy and accompanying Unreasonably Persistent Contact and Unreasonable Behaviour Procedure

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

To consider the above revised policy and accompanying procedure and approve publication
 

Decision:

RESOLVED to approve the publication and implementation of the Corporate Compliments and Complaints Policy and accompanying Unreasonably Persistent Contact and Unreasonable Behaviour Procedure for full implementation 01 April 2025.

 

 

Report author: Emma Steeples

Publication date: 10/04/2025

Date of decision: 10/04/2025

Decided at meeting: 10/04/2025 - Cabinet

Effective from: 18/04/2025

Accompanying Documents: